HelloSpot news
Interviews, press coverage and talks by the HelloSpot team on sovereign AI, citizen relationship management and the modernization of public services.
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HelloSpot news
Budget 2027: serving residents better while freeing up room in the budget
About one request per resident per year, and nobody counts them. Where a town hall wins back staff time, from front desk to mayor's office, with figures.
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HelloSpot news
Op-ed in Décideur Public: AI has already entered town halls through the window
In Décideur Public, Dominique Péré urges town halls to frame the AI their staff already use with a sovereign AI built into their business tools.
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HelloSpot news
Archimag: HelloSpot makes the relationship between local authorities and citizens easier with AI
Archimag profiles HelloSpot, a citizen relationship management platform with sovereign AI: digital one-stop shop, chatbot and request handling.
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HelloSpot news
France 3 Bretagne: an AI to better handle citizens' requests at town halls
France 3 Bretagne profiles HelloSpot, the Rennes platform using Mistral AI to guide residents and track requests in 700 local authorities.
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HelloSpot news
AI Experience podcast: AI in town halls, saving time without losing control
On the AI Experience podcast, Ludovic Diligeart explains how town halls can use AI without giving up control over their data or their decisions.
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HelloSpot news
Le Parisien: how AI is changing daily life for town hall staff in Brittany
Le Parisien visited Brest town hall to see how HelloSpot's AI-powered citizen relationship management helps staff handle residents' requests.
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HelloSpot news
Municipal services and elections: automating safely, according to Solutions Numériques
How can town halls adopt AI without weakening services before elections? Dominique Péré (HelloSpot) shares his analysis in Solutions Numériques.
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HelloSpot news
AI and public services: what this press article really reveals for town halls
HelloSpot founder Ludovic Diligeart looks back on his Zepros Territorial interview: at the town hall, AI first serves to rehumanize the relationship.
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HelloSpot news
B SMART interview: why responsible AI is the future of citizen relations
Dominique Péré was a guest on Smart Tech on February 3. A look back at an ethical vision of AI serving local authorities and their staff.